Course Summary

To achieve great results every business and organisation requires every employee to continually develop their skills and behaviours. When an individual is in a management role, they take on the responsibility of achieving those great results through other people.

In this highly interactive and practical two-day programme we focus on the role of the manager and what makes a highly effective manager. Using fascinating real life insights and everyday business examples, six key areas of management are explored in a unique way augmented with challenging practical activities, role play, multimedia and story-telling.

During the delivery of the training programme each participant records key learning points at the end of each of the six sessions in their Personal Development Plan. At the end of the training programme each participant identifies their key learning points and draws up an action plan. After two months each participant is contacted again and asked to rate their knowledge of the key learning points and describe how their behaviour has changed.

This is Leading Edge Leadership’s signature management programme providing a truly engaging learning experience for managers at every level.

The programme is also available as in-person Training. Please click here for more information.

Our signature two-day management programme ‘The Highly Effective Manager’ is delivered online as a series of six 90-minute virtual workshops (3 workshops each day). We also deliver the programme in-person.

We deliver the programme on Zoom or Teams. We use features such as chat, breakout rooms and polling to ensure both days are highly interactive and engaging.

We provide electronic copies of any handouts/profiles (in advance of the workshop). These are sent along with the link and instructions for joining the workshop and this can be forwarded to each attendee. After the workshop we provide a copy of the PPT slides (to forward to attendees), a list of the attendees who attended and screenshots of the attendee feedback.

The workshops work best with between 10-20 attendees in terms of maintaining interaction. Attendees can participate from anywhere in the world.

Course Objectives:

At the end of this course you will:

  • Have identified the core skills, behaviours and mindset of a highly effective manager.
  • Know how to manage your time effectively in terms of how you plan, prioritise and delegate.
  • Be able to manage performance effectively through the writing of SMART objectives, asking the “right” questions in informal conversations, and knowing how to hold an effective performance review meeting; understand how to manage under performance.
  • Know how to recruit, develop and build a high performing and motivated team.
  • Understand the key principle underlying all successful change and be familiar with a simple step-by-step process for managing successful change.
  • Be able to communicate effectively in terms of body language and the words you use, learn how to give and receive feedback, including a technique to give a difficult message.

See our other one-day training programmes

Course Content:

How To Excel As A Manager

  • what highly effective managers do, know, say, see, hear and look like
  • the qualities of a highly effective manager
  • the difference between managing and leading

How To Manage Your Time Better

  • what is your time management personality
  • how to plan short-term and long term
  • how to prioritise effectively
  • the 5 secrets of successful delegation
How To Manage Performance 

  • how the 3 stages of the performance management cycle are linked to the 3 questions employees are entitled to ask
  • the right way to write a SMART objective
  • how to monitor performance informally
  • the ONE golden rule for a successful performance review meeting
How To Build A High Performing Team

  • how to manage your team remotely
  • identifying your preferred team management style
  • the 4 questions every manager needs to ask of their team
How To Manage Change 

  • identifying the FIRST thing that needs to happen for successful change to happen
  • the five stages in managing change – vision, skills, incentive, resources, action plan

How To Communicate Better

  • the 5 levels of listening
  • a technique for giving constructive feedback
  • how to write an effective email