Developing Your Coaching Skills

Course Summary:

This one-day virtual programme is suitable for staff who want to learn key coaching tips and techniques so that they contribute effectively to a coaching culture within the organisation.

Coaching is the quickest and most effective method for developing staff. It is the key tool for managers and leaders who want to motivate and support their team and develop new skills and confidence to improve performance and manage change.

This one-day virtual course will help managers and leaders at every level understand what effective coaching is while at the same time learn key coaching techniques that they can use in their everyday practice.

Course Objectives:

At the end of this course you will have learnt:

  • What we mean by “coaching” and the true purpose of coaching
  • The difference between teaching, mentoring, coaching and facilitating
  • The GROW Coaching Model
  • What a good coaching session looks like and what a poor coaching session looks like
  • How to coach one-to-one and in a group – and remotely

(Each attendee will participate in at least three short coaching sessions).

Course Content:

  • The true purpose of coaching
  • The difference between teaching, mentoring, coaching and facilitating
  • The key skills of an effective coach
  • An example of a good coaching session and a poor coaching session
  • What coaching does – raises awareness and generates responsibility
  • The GROW Coaching Model – practical coaching session using the model
  • Giving meaningful feedback during coaching
  • Practical coaching session using a workplace challenge or initiative
  • Facilitating – practical “group coaching” session.

Webinar Format