The Leading Edge Management Development Programme

How would you feel if your managers showed initiative, made decisions, gave difficult messages, were more creative and innovative – and ultimately, got better results?

Delivered in a modular format allowing you to tailor everything to your exact needs, this comprehensive management development programme will have a powerful impact on what your managers do and how they do it.

This programme is ideal for those aspiring to management, new to management, or have been in a management role for some time without any formal management training.

This is a ‘doing’ programme with a big emphasis on developing key management skills. The delivery style is fast-paced, high energy, practical and interactive, and focuses on everyday real life insights and current business realities.

Format:

You decide on the format that best suits your needs. Choose any number of modules from the 12 module titles. Each module can be delivered as a full day or as a half-day (3 hours). across 6 months or 12 months.

Delivery:

The programme is delivered in-house (face-to-face) or virtually (as a series of 90-minute webinars).

Delegate numbers:

Ideally 10 – 16 delegates

12 Module Titles

Excelling As A Manager

  • The 6 traits of a great manager
  • How to grow yourself as a manager
  • The difference between management and leadership
  • Identify your preferred management style

Managing Yourself

  • How well do you manage yourself to manage your time?
  • A self-evaluation
  • How to write an effective ‘To Do’ list
  • The secret of prioritising properly
  • A simple step-by-step approach for effective delegation

Managing Performance

  • The key factor that motivates people at work
  • The ‘smart’ way to write SMART objectives
  • How to monitor performance through informal conversations
  • The one golden rule for an effective appraisal review meeting – the 20:80 rule

Building A High Performance Team

  • The 7 characteristics of great team managers
  • The 3 stages in developing your team
  • The 4 questions every team needs to ask of itself
  • What a high performing team looks like

Managing Change

  • How well do you embrace change? A self-evaluation
  • The one thing that needs to happen for successful change to happen
  • A simple 5-step process for managing successful change
  • Dealing with resistance to change – the change curve

Communicating Through Influence And Persuasion

  • The difference between influencing and persuading
  • Your influencing style: a self-evaluation
  • The 3 secrets of all great influencers
  • 10 interpersonal skills for influencing

Managing Difficult People

  • The 7 difficult people types
  • Your preferred conflict-handling style: a self-evaluation
  • Dealing with difficult customers
  • Learn (and practise) a 4-step challenging conversation model

Creative Thinking And Innovation

  • Be familiar with and apply The 6-Step Creative Thinking Model
  • Define your challenge, diagnose the causes, identify solutions
  • Select your best solution, get buy-in, implement your solution
  • Use a range of techniques including the Why/Why technique, Effort-Impact Matrix, Four-Step Buy-In Model

Coaching And Giving Feedback

  • The difference between coaching and mentoring
  • The 4 key skills for effective coaching
  • Using the GROW coaching model
  • Preparing for, and participating in a real coaching session

Developing Your Emotional Intelligence

  • What is emotional intelligence?
  • The 5 facets of emotional intelligence
  • Your emotional intelligence profile: a self-evaluation
  • Being emotionally intelligent – the 10 principles for success

Presenting With Confidence

  • A simple 3-step template for preparing your presentation
  • A very powerful 3-step template for delivering your presentation
  • The 3 things all great presenters do
  • How to design great PowerPoint slides and handle a Q&A session effectively